Member Services Manager

Grantmakers for Education (GFE) is philanthropy's knowledge source for achieving results in education. Its mission is to improve the knowledge, networks and impact of education grantmakers to help them improve student achievement and opportunities.

Based in Portland, Oregon, the Member Services Manager will report to the Communications Director. With a dedicated staff of five, GFE’s success depends on the contributions of each team member to the organization’s mission. Thus, the successful candidate will be a self-starter with a deep commitment to GFE’s mission, high attention to detail and dedication to quality, and an open, inclusive work style.

This position offers a unique opportunity to be part of an entrepreneurial, fun and collaborative team that is enhancing the impact of education philanthropy.

Responsibilities include:

° Membership Services: Respond to member requests for information and help, as well as guide membership engagement initiatives.

° Membership Renewal: Manage systems to sustain and grow membership contributions on an annual basis.

° Database and Records Management: Manage and update membership and prospective member databases and files. Monitor news and correspondence to capture information about GFE members that is relevant, and update databases as needed.

° Prospective Member Cultivation: Research, identify and coordinate recruiting strategies for prospective members of GFE.

° Grants Management: Work with executive director and director of programs to create grant proposals for special projects and initiatives, and manage all grant reporting requirements for special grants and membership contributions.

° Committee Support: Provide staff support to the GFE Membership Committee to review and develop membership policies and initiatives